Remote Support

IT Support
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We're Helping Small Business Overcome
Challenges, Set And Achieve Business Goals

RESCUE

Computers break, hard-drives fail, viruses develop, software becomes outdated, and often things just stop working.

Perhaps you need some guidance on using your pC or Laptop.

We offer Instant remote support where we connect, diagnose and resolve your issues without you having to leave your home or Office

RESOLVE

Jones The Computer actively works to improve the function and stability of your IT systems.

We do not simply maintain the ‘status quo’ but work with you to maximise your competitive advantage.

RESOURCE

We identify technology, training, and processes to take your business to the next level.

Let us become your ‘Virtual IT Manager’

Our Services

Remote IT Support

Network Issues? Computer running slow? Having problems with updates or think you may have a virus or malware? Maybe you just need help using your computer – setting up email, Office 365 etc?

Homeworking - Virtual Office

Working from Home? Jones The Computer can provide and support all your requirements. From PC setup to broadband / email issues, we are here to help. Most problems can be solved using our remote support technology.

Networking & VOIP

We can setup world class VOIP (Internet based telephony) at any scale. Whether you are a 'one man band' requiring redirected landline calls or a larger company needing a more sophisticated solution, give us a call.
Our cloud based PBX solution includes groups, call queuing and IVR menus.

Microsoft Office 365

Are you looking to migrate to Office 365? Are you concerned about the downtime during the setup and onboarding process? Have you put off migrating to Office 365 because you are scared it will be too much work or that you might lose important data?

IT services consulting

Need to discuss something more complex? Our years of experience means we have likely seen it before. Using some of the latest technology such as Internet of Things (IOT), Sharepoint and Blockchain we have the solutions at our fingertips

Computer Hardware

Anything from virus removal, to hard drive replacement to screen repairs. We can back up all your data so you won't lose those all important photos or documents. If you're unsure, give us a call to discuss your issue!

Working With Clients From A Wide Variety Of Businesses

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We Deliver The Best Solutions For Every Client's Needs

The navigation system provides a set of screen elements that allow the user to move page to page through the website. The navigation design should communicate the relationship between the links it contains so that users understand the options they have for navigating the site.
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Why Choose Us?

Solid experience

Established in 2005, we specialise in the provision and support of your IT infrastructure. Our services include Networking, Installation, Remote support and Cloud products. Our clients range from small businesses with 1 to 40 employees, to individual professionals.

Communications expertise

We pride ourselves on our ability to understand the problems that you face and to offer solutions that meet your requirements. We cut out the 'gobbledegook' and explain current technology in a straightforward way.

Professional team

Our professional team uses the latest remote access technology to solve your issues as they occur. Our R3 software can even diagnose and inform us of an upcoming issue before it even affects you.

Client Testimonials

We have been using Jones The Computer over the last 16 years during which time we have seen our business grow from 3 to over 50 employees. They installed, configured and maintain our Server with Office 365 cloud services, they also designed & maintain our website! One of the services which is particularly useful is the remote support tool which allows Jones The Computer to take control of the desktop to diagnose and fix any issues as they arise. It is like having your own Virtual IT Manager."
Phil SpibyManaging Director
Phil Spiby

Some of Our Clients

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